Portugal Car Hire Questions and Answers
-
What happens if I do not take my voucher with me?
If you do not produce your voucher at the time of collection of the vehicle, the car rental supplier may apply a different rate than quoted or refuse to rent the vehicle. We cannot accept any appeal for a refund if you do not produce your voucher at the rental desk.
-
I can't find my voucher. Could you please send the voucher again?
Please go to http://www.cartrawler.com/res/lookup.php to view and print an online version. Remember to take this to the rental counter with your driving licence and the credit card.
-
What is a voucher and why do I need one?
Your rental voucher is a document which will be emailed to you and must be printed and produced at the rental desk when you pick-up your vehicle. If you do not produce your voucher at the time of collection of the vehicle, the car rental supplier may apply a different rate than quoted or refuse to rent the vehicle. We cannot accept any appeal for a refund if you do not produce your voucher at the rental desk.