Portugal Car Hire Questions and Answers
Driving age in Portugal is 18 years old
What is Collision Damage Waiver (CDW)?
It is an insurance limiting your liability to the excess amount in case of damage. This insurance is included in most of our rates, however, please check it is so in your booking Terms & Conditions before you arrive at the rental desk. This insurance has exclusions such as damage to glass (e.g. windows, windscreen, etc.) tyres, undercarriage, roof and loss of keys; for instance if you damage the undercarriage of the vehicle, you will be liable for the full cost of repair.
We would advise you to select our Excess Insurance provided through our partner Mondial Insurance. This policy would allow you to claim the cost of your excess for €5.50 per day.
I have booked additional drivers. Where can I see if this is confirmed in my booking?
Once the vehicle is confirmed please check your booking voucher. The voucher has a section which shows the addition extras you have booked for example baby seats, booster seats or additional drivers. These extras are not included in the price quoted and must be paid for on arrival.
I have booked a baby/booster for my child. Where can I see this confirmed in my booking?
We unfortunately cannot confirm or guarantee you will receive the baby seat or booster you booked, or any other optional extras or special equipment. If you requested any of these optional extras during the booking process, they will appear on your confirmation voucher once your booking has been confirmed. These extras are not included in the price quoted and they must be paid for on arrival. We would advise you to ring the car rental agent ahead of your arrival to confirm they will be able to provide you with the optional extras you requested.